Terms & Conditions

Welcome to Kalitho. By accessing, browsing, or purchasing from our website, you agree to be bound by the following Terms and Conditions. These terms apply to all visitors, users, and customers of Kalitho. Please read them carefully before using our services. If you do not agree with any part of these terms, you should discontinue use of our website.

Kalitho reserves the right to update, modify, or replace any part of these Terms and Conditions at any time without prior notice. Continued use of the website following any changes constitutes acceptance of those changes.

Use of Website

The Kalitho website is intended for personal, non-commercial use only. By using this site, you confirm that you are legally capable of entering into a binding contract under applicable laws. You agree not to misuse the website, interfere with its operation, attempt unauthorized access, or use it for any unlawful purpose.

Any content, visuals, or features available on the website may not be copied, reproduced, resold, or exploited without explicit written permission from Kalitho.

Product Information & Availability

We strive to present our products as accurately as possible, including descriptions, colors, pricing, and specifications. However, due to variations in screens, lighting, and manufacturing processes, actual product colors and textures may differ slightly from what is displayed online.

All products are subject to availability. Kalitho reserves the right to discontinue, limit quantities, or modify product details at any time without prior notice.

Pricing & Payments

All prices listed on the website are in Indian Rupees (INR) unless stated otherwise and are inclusive or exclusive of applicable taxes as specified at checkout. Kalitho reserves the right to change product prices at any time without prior notice.

Payments must be made through the authorized payment gateways available on our website. Kalitho does not store your payment card details. All transactions are processed through secure, encrypted platforms to ensure safety and confidentiality.

Orders & Order Acceptance

Placing an order on the Kalitho website does not guarantee acceptance. We reserve the right to cancel or refuse any order for reasons including, but not limited to, product unavailability, pricing errors, suspected fraud, or incomplete payment.

Once an order is confirmed, you will receive an acknowledgment via email or other communication channels. Kalitho reserves the right to cancel any order even after confirmation, in which case any payments made will be refunded as per our refund policy.

Shipping & Delivery

Kalitho aims to process and ship orders within the estimated timelines mentioned on the website. Delivery timelines may vary depending on location, courier partners, or unforeseen circumstances beyond our control.

While we make every effort to ensure timely delivery, Kalitho is not responsible for delays caused by logistics providers, natural events, strikes, or regulatory restrictions.

Returns, Exchanges & Refunds

All returns, exchanges, and refunds are governed by Kalitho's Return & Refund Policy. Products must be returned in their original condition, unused, unwashed, and with all tags intact. Kalitho reserves the right to refuse returns that do not meet these criteria.

Refunds, if approved, will be processed through the original mode of payment within the stipulated timeframe mentioned in our policy.

Intellectual Property

All content on the Kalitho website — including logos, brand name, designs, images, text, graphics, videos, and layout — is the exclusive intellectual property of Kalitho. Unauthorized use, reproduction, or distribution of any material is strictly prohibited and may result in legal action.

Kalitho's designs and branding reflect original creative effort and cultural inspiration rooted in Indian craftsmanship, and any infringement will be pursued seriously.

User Conduct & Submissions

Any feedback, comments, suggestions, or content submitted to Kalitho may be used by the brand for improvement, marketing, or communication purposes without obligation to compensate the user.

You agree not to submit content that is unlawful, abusive, misleading, defamatory, or infringes on the rights of others.

Limitation of Liability

Kalitho shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products, including but not limited to loss of data, revenue, or business opportunities.

All products are provided "as is" and "as available," without any warranties unless explicitly stated.

Third-Party Links

Our website may contain links to third-party websites for additional information or services. Kalitho does not control or endorse these sites and is not responsible for their content, privacy practices, or policies.

Termination of Access

Kalitho reserves the right to terminate or restrict access to the website or services at its sole discretion, without notice, if a user violates these Terms and Conditions or engages in unlawful or harmful activity.

Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of the Kalitho website or services shall be subject to the exclusive jurisdiction of Indian courts.