Frequently Asked Questions

Kalitho is a premium Indian clothing brand built on the philosophy of "less but legendary." We focus on refined essentials that blend Indian heritage with modern minimalism. Every Kalitho piece is thoughtfully designed to emphasize quality, balance, and timeless craftsmanship rather than fast-changing trends.

Kalitho is an India-based brand, rooted in Indian culture, tradition, and craftsmanship. Our designs draw inspiration from heritage aesthetics while being created for contemporary lifestyles.

Kalitho specializes in premium essentials and minimal clothing designed for everyday elegance. Our collections focus on clean silhouettes, high-quality fabrics, and versatile designs that can be worn across seasons.

Yes. Quality is central to everything we create at Kalitho. From fabric selection to stitching and finishing, every product undergoes careful checks to ensure durability, comfort, and refined detailing.

You can place an order directly through our official website. Simply select your preferred product, choose the size, add it to your cart, and complete the checkout process using our secure payment gateway.

Kalitho accepts secure online payments through authorized payment gateways. Available payment options will be displayed at checkout and may include UPI, debit cards, credit cards, and other supported digital methods.

Availability of Cash on Delivery, if applicable, will be clearly mentioned at checkout. Kalitho reserves the right to enable or disable COD for specific locations or orders.

Orders are usually processed within a few business days after confirmation. Delivery timelines depend on your location and courier partner availability. Tracking details are shared once your order is dispatched.

Yes, Kalitho delivers to most serviceable locations across India. Shipping availability may vary for remote areas based on courier service coverage.

Kalitho follows a replacement-only policy. We do not offer refunds. Replacements are provided only in cases of damaged, defective, or incorrect products, subject to our Replacement Policy terms.

To request a replacement, you must contact us within the specified time after delivery and provide clear images or videos showing the issue along with original packaging and tags. All replacement requests are reviewed before approval.

No. Replacements are not provided for size selection issues, change of mind, or personal preferences. Customers are advised to review size charts and product descriptions carefully before placing an order.

Minor color variations may occur due to screen settings, lighting conditions, and fabric texture. Such differences are normal and are not considered defects.

Some Kalitho collections may be produced in limited quantities to maintain exclusivity and quality. Availability is subject to stock and may not be restocked once sold out.

Kalitho does not chase fast fashion trends. Our designs are created with a long-term vision, focusing on timeless appeal, craftsmanship, and meaningful simplicity.

Currently, Kalitho operates primarily online. Any updates regarding physical retail presence will be announced through our official website or social channels.

You can reach our support team through the Contact Us page on our website. We aim to respond to genuine queries within a reasonable timeframe.

Yes. Kalitho respects customer privacy and handles personal data responsibly. Please refer to our Privacy Policy for detailed information on data protection and usage.

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